Privacy Policy

Last updated: December 2025

Train A Child Ideas Ltd is committed to protecting your privacy and handling your personal information with care, integrity, and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.


1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

When you:

  • Make a purchase

  • Create an account

  • Subscribe to our mailing list

  • Contact us via email or forms

This may include:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)


b. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This information helps us improve website functionality and user experience.


2. Children’s Privacy

Our website and resources are designed for adults purchasing on behalf of children.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information without parental consent, please contact us and we will promptly remove it.


3. How We Use Your Information

We use personal information to:

  • Process and fulfil orders (digital and physical)

  • Deliver purchased products and downloads

  • Communicate order confirmations and support responses

  • Send newsletters, updates, or wellbeing resources (where consent is given)

  • Improve our products, services, and website

  • Meet legal or regulatory obligations

We only collect information that is necessary and relevant to these purposes.


4. Email Communications

If you subscribe to our mailing list, you may receive:

  • Wellbeing insights

  • Resource updates

  • Educational content

  • Occasional promotional messages

You may unsubscribe at any time using the link in our emails.


5. Payment Information

All payments are processed through secure third-party payment providers. We do not store or have access to your full credit or debit card details.


6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information only with:

  • Payment processors

  • Email service providers

  • Shipping partners (for physical products)

  • Website hosting and analytics providers

All third parties are required to handle your information securely and confidentially.


7. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Understand how visitors use the site

  • Improve website performance

  • Remember user preferences

You can disable cookies in your browser settings if you prefer.


8. Data Storage & Security

We take reasonable steps to protect your personal information using:

  • Secure servers

  • Encrypted platforms

  • Trusted third-party services

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to safeguarding your data responsibly.


9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal data (subject to legal obligations)

To make a request, please contact us at info@trainachild.com.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of any updates.


12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

📧 info@trainachild.com